Shipping policy

GENERAL SHIPPING INFORMATION

  • Public Holidays: Shipping days do not include public holidays.
  • Sales Periods: There may be a delay of 2-3 days during sales periods due to high demand of orders.
  • Custom and Duty charges: Deliveries to countries outside Australia may incur customs or import taxes. Unfortunately, since we don't have any control over these charges, we can't cover them for you.

AUSTRALIAN ORDERS (FREE EXPRESS ON ORDERS OVER $150AUD)

Standard (2-8 days) | $9.95

Express (1-4 days) | $16.95

NEW ZEALAND ORDERS (FREE EXPRESS ON ORDERS OVER $170AUD)

Standard (10-20 days) | $19.95

Express (1-10 days) | $24.95

INTERNATIONAL ORDERS

Standard (6-27 days) | $39.95

 

PLEASE NOTE:

  • ALL PREORDER ITEMS MAY TAKE 1-3 MONTHS BEFORE SHIPMENT
  • We are not responsible for any damages occurred while in transit or lost/stolen parcels.
  • Once we dispatch your order, any delays in the delivery process is out of our control and we are not held accountable.
  • Customers are responsible for the return shipping costs.
  • Shipping costs are non-refundable.
  • We are unable to change the shipping address once the order has been processed.
  • If your order is returned to the sender, a shipping cost of $8.99-$14.99 will be required to re-ship.